Event Details

Want to upskill on driver behaviour change over January 2023?

The Human Factors [of driving] & Road Risk Management Course

  • 9th to 12th January 2023 New Zealand Daylight Time (NZDT) 7.30am until 11.30am. Full attendance required each session every day to pass.
  • Online
  • £295 excluding VAT tax (roughly NZD$580 including currency conversion fee if paid by a debit/credit card). The course costs £374 including VAT tax in the United Kingdom.
  • NZIDE members get a training incentive reimbursement of NZD$100 from NZIDE on course completion.
  • 10 spaces per course, 4 spaces left

To enrol

  • Forward this email to admin@psydrivegroup.com with your first and last name. Copy to info@nzide.org.nz
  • You'll be sent a tax invoice for £295 excluding VAT tax (roughly NZD$580 including currency conversion fee).
  • Once paid, you'll be sent a link for the online course.
  • To get the NZD$100 reimbursement available before 31 May 2023, email the course completion certificate, a copy of the paid invoice, your bank account name and bank account number to Juliet Dalley, nzidetreasurer@gmail.com. Allow 12 business days to process the reimbursement. This means your reimbursement and receipt must be received no later than the end of April 2023 so we can process in time.
  • If the course is full, date options for a future course will be given.

Background to this training and the offer

The presenter, Lisa Dorn, spoke at the NZIDE conference in August 2022. Lisa spoke on the psychology of driving. It was an introduction for this course. From NZIDE member feedback, members with several years driving experience wanted further professional development. This course is it. Future qualifying courses will be offered as members bring them to our attention. The training incentive reimbursement is new. The intent is to incentivise ongoing professional development for driving instructors, driving mentors and driver licence testing officers who have interest in this training. This is an NZIDE member only benefit. Membership is encouraged for anyone who delivers driver training, driver mentoring, driver licence testing, road safety education and road safety research.

About the course

The course has been developed by experienced specialists in traffic psychology and road safety. It is accredited by the Chartered Institute of Ergonomics and Human Factors. The design of behaviour interventions and management of risk with road user behaviour is a key part of Lisa's ongoing research. Practical application of that research is part of this course. Driver behaviour is also part of the Street Talk Defensive Driving course and the AA Defensive Driving course offered in New Zealand. Driving behaviour is one of five strategies in the Road to Zero New Zealand strategy 2021-2030. It is level 4 on the Goals for Driver Education matrix (GDE Matrix). Lisa publishes regularly and is consulted internationally. For details on Lisa, follow this link About | PsyDrive Group

Who should attend

Instructor endorsed Driving instructors by Waka Kotahi NZ Transport Agency, driver trainers and driver coaches delivering courses for organisations or individual drivers. Street Talk Defensive Driving and AA Defensive Driving tutors and instructors. It will also be of value to Fleet Risk Managers and driver behaviour specialists managing fleet risk within the private and public sector. Road Policing and Road Collision Investigators will develop greater insight of the human factors associated with crash involvement. Not a member? Join here.

Expected outcomes

Participants will understand key Human Factors associated with road risk from a systems perspective. You will learn to apply new knowledge and skills in the design of road user interventions.

Course Content

  • Module 1: Safe Systems Understand the main principles of the Safe System approach
  • Module 2: Human Error Identify key types of human error and effects on road user behaviour
  • Module 3: Human Performance Evaluate how humans process information and effects on road user behaviour
  • Module 4: Fatigue and Workload Explain the impact of fatigue and workload on road user behaviour
  • Module 5: Road User Risk Interventions Design behavioural interventions for road risk management

Assessment and Certificate

Delegates complete short exercises and are awarded a CIEHF accredited certificate on completion.


Dr Lisa Dorn is recognised as a leader in the field of Traffic Psychology and has published over 30 peer-reviewed academic journal papers, presented at many international conferences and edited and co-authored nine books. Lisa has worked as a principal and co-investigator on human factors-related projects funded by the Home Office, the EU, EPSRC, UKRI, ESRC and industry. Her main research interests relate to the design of behavioural interventions for managing risk associated with road user behaviour.


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